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Clinics Auravia Medical

Well it’s been an absolute rollercoaster that’s not looking like it’ll be ending anytime soon..

Had a lovely call with James yesterday as I wanted to get the ball rolling on my script with payday swiftly arriving, spoke to him about getting 30g on my first order instead as I only ordered 20g initially before that order had to be cancelled because I needed to restock and I couldn’t guarantee the lead times at Auravia, James said that it’ll be fine but he’ll have to book me a doctors call because for some reason I’ve been placed on a 20g limit, (During my doctors call with David he didn’t suggest I would be on a limit at all, quite the opposite infact! He said would I even need a limit coming from Medicann?, I simply said that I order 20g most months but I like having a little more leeway on some months etc) so fine whatever, that’s fixable, James was top notch all round and got me a call this morning with Edith.

So the call didn’t go great, went through my background and everything that David would’ve initially went through, we then got onto the topic of my current clinic and I explained how David made me aware that moving over would be very easy and he’d happily prescribe me my first months prescription before I discharge myself from Medicann, to keep me stocked going into another clinic you know?.. Nah she wasn’t keen on that idea at all, was quite visibly frustrated at the fact that I would suggest being prescribed medications from multiple clinics infact, then we got onto the discussion of my flower limit and she was confused because David put me on a 20g but made no note of potential safeguarding or anything like that, I’m 31 years old. And never had any issues or anything on my medical record to suggest I’d need any safeguarding. I was then asked what flower I go for usually, I named some more well known brands, 4C Labs, Green Karat.. but for the most part they went from my mind completely, then I was told that the doctor would pick my flower for me on my prescription to which I straight away questioned the legitimacy of because I was under the impression that I was being given the choice?

This is where the phone call rapidly deteriorated (at least in my head), Edith clearly annoyed made the point that and I quote “This isn’t a kids sweet shop, this is medication, a doctor will choose your medication for you”.

I was with Curaleaf Clinic (Curaleaf) years back and this back and forth has instantly reminded me of them, seems to me that it’s completely dependent on who you talk to and if they’ve rolled over the right side of the bed that morning..

The thoughts and ultimatums now spiralling in my head are pissing me off quite frankly, ‘Discharge yourself from Medicann (albeit leaving a 120g limit but unreliable stock and no freedom, fantastic delivery and portal though), for Auravia (20g 1st month, with a doctor choosing my meds, an all round longer lead time, still no guarantees whether I’ll be able to send my prescriptions to other pharmacies, But, probably cheaper meds)… Although now as I’m typing this out, maybe that extra premium we pay at Medicann with having to buy more expensive meds in general due to stock issues etc is actually worth it for the simple freedom of being left to our own devices.

Really in two minds now and I’m not sure what to do, probably need to go elsewhere now I reckon any thoughts or clinic suggestions would be appreciated, sorry I couldn’t bring you happy news because I really wanted this to work out.
 
Well it’s been an absolute rollercoaster that’s not looking like it’ll be ending anytime soon..

Had a lovely call with James yesterday as I wanted to get the ball rolling on my script with payday swiftly arriving, spoke to him about getting 30g on my first order instead as I only ordered 20g initially before that order had to be cancelled because I needed to restock and I couldn’t guarantee the lead times at Auravia, James said that it’ll be fine but he’ll have to book me a doctors call because for some reason I’ve been placed on a 20g limit, (During my doctors call with David he didn’t suggest I would be on a limit at all, quite the opposite infact! He said would I even need a limit coming from Medicann?, I simply said that I order 20g most months but I like having a little more leeway on some months etc) so fine whatever, that’s fixable, James was top notch all round and got me a call this morning with Edith.

So the call didn’t go great, went through my background and everything that David would’ve initially went through, we then got onto the topic of my current clinic and I explained how David made me aware that moving over would be very easy and he’d happily prescribe me my first months prescription before I discharge myself from Medicann, to keep me stocked going into another clinic you know?.. Nah she wasn’t keen on that idea at all, was quite visibly frustrated at the fact that I would suggest being prescribed medications from multiple clinics infact, then we got onto the discussion of my flower limit and she was confused because David put me on a 20g but made no note of potential safeguarding or anything like that, I’m 31 years old. And never had any issues or anything on my medical record to suggest I’d need any safeguarding. I was then asked what flower I go for usually, I named some more well known brands, 4C Labs, Green Karat.. but for the most part they went from my mind completely, then I was told that the doctor would pick my flower for me on my prescription to which I straight away questioned the legitimacy of because I was under the impression that I was being given the choice?

This is where the phone call rapidly deteriorated (at least in my head), Edith clearly annoyed made the point that and I quote “This isn’t a kids sweet shop, this is medication, a doctor will choose your medication for you”.

I was with Curaleaf Clinic (Curaleaf) years back and this back and forth has instantly reminded me of them, seems to me that it’s completely dependent on who you talk to and if they’ve rolled over the right side of the bed that morning..

The thoughts and ultimatums now spiralling in my head are pissing me off quite frankly, ‘Discharge yourself from Medicann (albeit leaving a 120g limit but unreliable stock and no freedom, fantastic delivery and portal though), for Auravia (20g 1st month, with a doctor choosing my meds, an all round longer lead time, still no guarantees whether I’ll be able to send my prescriptions to other pharmacies, But, probably cheaper meds)… Although now as I’m typing this out, maybe that extra premium we pay at Medicann with having to buy more expensive meds in general due to stock issues etc is actually worth it for the simple freedom of being left to our own devices.

Really in two minds now and I’m not sure what to do, probably need to go elsewhere now I reckon any thoughts or clinic suggestions would be appreciated, sorry I couldn’t bring you happy news because I really wanted this to work out.
In the same boat as you although I didn't fully onboard with Auravia in the end.

I too have my frustrations with Medicann.

Personally, I think i'm going to try Mamedica®. They seem to have decent limits and excellent stock. They have their own pharmacy/dispo so don't rely on stock from elsewhere. When it's in stock - it's in stock. Should be next day delivery like Medicann.

Despite discharging yourself, you can still re-apply for Medicann. They'll happily take you back from what i've heard of others who've recently discharged.
This bleak stock issue right now is the first time it's happened for me in 4 months of being with Medicann. I'm sure things will return to normal. Lesson learnt I guess is to take advantage of the higher limits and stock up on your ideal medicine while you can and if you can financially.
 
Well it’s been an absolute rollercoaster that’s not looking like it’ll be ending anytime soon..

Had a lovely call with James yesterday as I wanted to get the ball rolling on my script with payday swiftly arriving, spoke to him about getting 30g on my first order instead as I only ordered 20g initially before that order had to be cancelled because I needed to restock and I couldn’t guarantee the lead times at Auravia, James said that it’ll be fine but he’ll have to book me a doctors call because for some reason I’ve been placed on a 20g limit, (During my doctors call with David he didn’t suggest I would be on a limit at all, quite the opposite infact! He said would I even need a limit coming from Medicann?, I simply said that I order 20g most months but I like having a little more leeway on some months etc) so fine whatever, that’s fixable, James was top notch all round and got me a call this morning with Edith.

So the call didn’t go great, went through my background and everything that David would’ve initially went through, we then got onto the topic of my current clinic and I explained how David made me aware that moving over would be very easy and he’d happily prescribe me my first months prescription before I discharge myself from Medicann, to keep me stocked going into another clinic you know?.. Nah she wasn’t keen on that idea at all, was quite visibly frustrated at the fact that I would suggest being prescribed medications from multiple clinics infact, then we got onto the discussion of my flower limit and she was confused because David put me on a 20g but made no note of potential safeguarding or anything like that, I’m 31 years old. And never had any issues or anything on my medical record to suggest I’d need any safeguarding. I was then asked what flower I go for usually, I named some more well known brands, 4C Labs, Green Karat.. but for the most part they went from my mind completely, then I was told that the doctor would pick my flower for me on my prescription to which I straight away questioned the legitimacy of because I was under the impression that I was being given the choice?

This is where the phone call rapidly deteriorated (at least in my head), Edith clearly annoyed made the point that and I quote “This isn’t a kids sweet shop, this is medication, a doctor will choose your medication for you”.

I was with Curaleaf Clinic (Curaleaf) years back and this back and forth has instantly reminded me of them, seems to me that it’s completely dependent on who you talk to and if they’ve rolled over the right side of the bed that morning..

The thoughts and ultimatums now spiralling in my head are pissing me off quite frankly, ‘Discharge yourself from Medicann (albeit leaving a 120g limit but unreliable stock and no freedom, fantastic delivery and portal though), for Auravia (20g 1st month, with a doctor choosing my meds, an all round longer lead time, still no guarantees whether I’ll be able to send my prescriptions to other pharmacies, But, probably cheaper meds)… Although now as I’m typing this out, maybe that extra premium we pay at Medicann with having to buy more expensive meds in general due to stock issues etc is actually worth it for the simple freedom of being left to our own devices.

Really in two minds now and I’m not sure what to do, probably need to go elsewhere now I reckon any thoughts or clinic suggestions would be appreciated, sorry I couldn’t bring you happy news because I really wanted this to work out.
Cardiff Cannabis Clinic are the best and you can choose from any pharmacy but expensive £250 to join and £33pm. From experience of IPS and Alternaleaf they tend to leave you alone but you are effectively stuck with their pharmacies.
 
In the same boat as you although I didn't fully onboard with Auravia in the end.

I too have my frustrations with Medicann.

Personally, I think i'm going to try Mamedica®. They seem to have decent limits and excellent stock. They have their own pharmacy/dispo so don't rely on stock from elsewhere. When it's in stock - it's in stock. Should be next day delivery like Medicann.

Despite discharging yourself, you can still re-apply for Medicann. They'll happily take you back from what i've heard of others who've recently discharged.
This bleak stock issue right now is the first time it's happened for me in 4 months of being with Medicann. I'm sure things will return to normal. Lesson learnt I guess is to take advantage of the higher limits and stock up on your ideal medicine while you can and if you can financially.
I just want to make sure you are aware that at Mamedica when I was there you can only order once a month so something to bare in mind as it is an issue that causes frustration amongst patients sometimes as the inclination to overspend to make sure you have enough is consistently there (y)
 
I just want to make sure you are aware that at Mamedica® when I was there you can only order once a month so something to bare in mind as it is an issue that causes frustration amongst patients sometimes as the inclination to overspend to make sure you have enough is consistently there (y)
Alternaleaf are the same
 
It used to drive me mad if truth be told and cost me a few quid that I probably didn't need to spend where as CB1 Medical where my wife is is a similar formulary but you can order as many times as you wish within your limits but with a postal charge for each delivery.
 
It used to drive me mad if truth be told and cost me a few quid that I probably didn't need to spend where as CB1 Medical where my wife is is a similar formulary but you can order as many times as you wish within your limits but with a postal charge for each delivery.
I think it might be near time for me to change from Alternaleaf
 
In the same boat as you although I didn't fully onboard with Auravia in the end.

I too have my frustrations with Medicann.

Personally, I think i'm going to try Mamedica®. They seem to have decent limits and excellent stock. They have their own pharmacy/dispo so don't rely on stock from elsewhere. When it's in stock - it's in stock. Should be next day delivery like Medicann.

Despite discharging yourself, you can still re-apply for Medicann. They'll happily take you back from what i've heard of others who've recently discharged.
This bleak stock issue right now is the first time it's happened for me in 4 months of being with Medicann. I'm sure things will return to normal. Lesson learnt I guess is to take advantage of the higher limits and stock up on your ideal medicine while you can and if you can financially.
Thank you for sharing pal, yeah I’ve been with Medicann for close to a year now and the stocks been getting worse recently. Can’t reliably find good cheap meds, applied for Integro as have heard good things 👍
 
Just applied for Integro, thanks for the suggestions guys! Not one of you actually suggested Integro mind 😂 but thank you all nonetheless xoxo
I think I'm going to stop suggesting clinics lol. I'm sorry you've been taking for such a ride here mate. I was really hoping these chaps could be the cheaper alternative to Cannabis Clinic Cardiff and your first appointments gave me a lot of optimism with them. Sucks to see them backtrack so much and I hope you find the right clinic for you soon mate.
 
I think it might be near time for me to change from Alternaleaf
Sad to see you starting to feel this way but if you can see an obvious better way sometimes you've just got to take that step and good luck in wherever you decide on if you do decide to move👊
 
I think I'm going to stop suggesting clinics lol. I'm sorry you've been taking for such a ride here mate. I was really hoping these chaps could be the cheaper alternative to Cannabis Clinic Cardiff and your first appointments gave me a lot of optimism with them. Sucks to see them backtrack so much and I hope you find the right clinic for you soon mate.
Haha! Nah don’t be silly mate no apologies needed,
I think I'm going to stop suggesting clinics lol. I'm sorry you've been taking for such a ride here mate. I was really hoping these chaps could be the cheaper alternative to CCC and your first appointments gave me a lot of optimism with them. Sucks to see them backtrack so much and I hope you find the right clinic for you soon mate.
Haha! Nah don’t be silly mate no apologies needed, was worth a punt and I’m no worse off really but I did get my hopes up with these guys 🫣😂
New post automatically merged:

I don’t know why that replied twice
 
Having slept on the nightmare video call from yesterday, waking up today feeling rather cold about how Edith from Auravia presented herself and ultimately Auravia.

“This is medication, you’re not a kid in a sweet shop”

“This is medication, a doctor will choose your script from our formulary”

To me it seems rather ironic that I’m on a video call to you, asking for medication to help me manage my mental health.. whilst simultaneously you’ve gone out of your way to put my head in a worse place than it was before.
 
I’m really sorry to hear you had such a negative experience. If those comments were made as you’ve described, I can understand why you’d come away feeling disappointed, especially when you’re seeking treatment to support your mental health.

If you feel the consultation fell below the standard you expected, it’s worth raising a formal complaint with Auravia. You can email [email protected] and set out:
  • What happened during the consultation.
  • The specific comments or behaviour that concerned you.
  • How the interaction affected you.
  • The outcome you’re seeking (for example, an apology, an explanation, or a review of the consultation).
If, after Auravia has investigated your complaint, you remain dissatisfied with their response, you can consider escalating your concerns to the appropriate external body, depending on the nature of the complaint (for example, the CQC for concerns about regulated healthcare services, or the General Medical Council if your concerns relate to a doctor’s professional conduct).

Hopefully Auravia takes your feedback on board and uses it as an opportunity to improve the experience for future patients 🤞
 
I’m really sorry to hear you had such a negative experience. If those comments were made as you’ve described, I can understand why you’d come away feeling disappointed, especially when you’re seeking treatment to support your mental health.

If you feel the consultation fell below the standard you expected, it’s worth raising a formal complaint with Auravia. You can email [email protected] and set out:
  • What happened during the consultation.
  • The specific comments or behaviour that concerned you.
  • How the interaction affected you.
  • The outcome you’re seeking (for example, an apology, an explanation, or a review of the consultation).
If, after Auravia has investigated your complaint, you remain dissatisfied with their response, you can consider escalating your concerns to the appropriate external body, depending on the nature of the complaint (for example, the CQC for concerns about regulated healthcare services, or the General Medical Council if your concerns relate to a doctor’s professional conduct).

Hopefully Auravia takes your feedback on board and uses it as an opportunity to improve the experience for future patients 🤞
...arrrsk and/or instruccct Gemini AI to write this for you...standard S.O.H™
 
Slightly funny update actually so botanical have emailed me, turns out Auravia do infact let you send prescriptions elsewhere.. but only if one of there doctors doesn’t follow there internal protocol (lad) and sends the prescription anyways 😂 somebody is getting in trouble.

So I’ve got an invoice for Green Joy - Pink Lillac 32% arrived from Botanical as a one off 💪🏻 I’ll take it and thanks Auravia, apology accepted 💚
 
Slightly funny update actually so botanical have emailed me, turns out Auravia do infact let you send prescriptions elsewhere.. but only if one of there doctors doesn’t follow there internal protocol (lad) and sends the prescription anyways 😂 somebody is getting in trouble.

So I’ve got an invoice for Green Joy - Pink Lillac 32% arrived from Botanical as a one off 💪🏻 I’ll take it and thanks Auravia, apology accepted 💚
What an absolute rollercoaster!
 
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